Oh Apple, everything I ever said about you being an arrogant son of corporate tool customer raping whore from hell was all a lie. a dirty lie I tell yeh. Catchya see I love ya? I LOVE ya, yeh hear!? I LAV– okay whatever, but we’re cool right now. don’t fuck it up, okay? Seriously.
I finally took my Macbook Pro (hollaaa!) to the Apple Store here in good old Southlake Texas since the crap-old Thousand Oaks California one back home jewed me (oh ya, racism) screwed me over on my last attempt. As you’ll remember: they turned me away because I arrived there 2 minutes earlier than my appointment – they “signed me in” 2 minutes AFTER my appointment – and bam – too late, sorry, go the fuck home nowz, kthanks bye.
Friendly awesome ready-to-serve-you Southlake Texas on the other hand doesn’t even do this “signing in” bull dookey. You just arrive at your appointment time, wait at the Genius Bar area and walk up. Which we did (I was escorted by my father cuz I’m still recovering from my sickness and he wanted to look at the latest laptops available, though was under strict instruction by my mother to NOT buy one). and waited. and waited. Waited for 10 minutes to be served, but whatever, cuz the dude looked at my problem – found a slight physical damage that could possibly be to blame, and then brushed it off as probably just Apple’s fault and comped my repair – HIGH FIVE!
My laptop is 2 years old and out of warranty with no AppleCare plan. The problem is with the keyboard: all of a sudden one day the keys went funkybananas and started typing in symbols and Arabic alien code. I used MainMenu (which totally sucks now that they charge you) to run diagnostics and permission checks and rebuild all the library’s, dump all the caches, blah blah techstuff bla – and it worked. The keyboard was back to normal, except my A, V, and left shift keys were dead. Which sucked because I’d use the laptop a lot and people would IM me and I’d have to copy and paste an “A” and “V” from somewhere to not sound retarded or to be able to perform searches. I got by for a whole month using my old iMac’s usb keyboard, but I didn’t bring it with me to Texas, so it was time for a fix.
A “fix” however is a big ass deal. Macbook Pro’s are basically just 3 sheets of aluminum and the one that houses the keyboard needed replacing, plus the actual keyboard, plus Mexican labor, plus Apple’s mandatory 10% “um. we’re Apple? so like. we charge more” tax. But my boy at tha Sto (i’m calling it tha Sto now. cuz I kindov feel like its my second crib. really makes me feel at home) was all “nah. u know what? i got this”.
So halle-thanye for not screwing something up, or screwing something over (mainly me) for once Apps. I really appreciate it a bunch with sprinkles.
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